An Award-winningorganization development professional with over 24 years of experienceassisting organizations with employee engagement, development and succession planning. Susan founded a leadership, talent and succession management consulting firm, Insights4Results, LLC, to fill a need in public and private organizations to develop leadership capacities, thereby ensuring a pool of talent to fill their key positions. Her company has delivered executive coaching services to corporate, public and non-profit organizations since 2008.
Susan created and licensed Managing4Results™, a successful, comprehensive management program that incorporates development of a department managers’ role as a coach for ongoing employee engagement and increased retention. This program helps managers learn: “How to be, What to do and When to do” in order to build stronger relationships with their direct reports through giving constructive feedback, coaching, and communicating in ways that truly motivate and enable teams to achieve greater results.
Susan is a Board-Certified Executive Coach, Certified Employee Assistance Professional, Licensed HeartMath Provider & Coach and has the Master Corporate and Executive Coaching designation. In addition, she completed the first Conversational Intelligence® (C-IQ) Certification program so incorporates the C-IQ tools & techniques into her coaching and organization development practice.
How I use the HeartMath System
Currently use the HeartMath System with my Coaching Clients and for organizations who are interested in utilizing the System in their organizations.