Susan McCuistion is a cultural practitioner and creator of Compassionate Diversity®, which integrates concepts from the fields of intercultural competence, emotional intelligence, leadership, neuroscience, and more into powerful tools for change. Compassionate Diversity® uses three different, interrelated concepts - Comprehension, Connection, and Compassion - to help build empathy and create an action plan for addressing the historic and systemic issues that are a part of our current world.
Susan offers 25 years of human resources consulting, training, and outsourcing experience, together with specialty skills in national culture and subculture and diversity best practices.
Throughout her career Susan has amassed a variety of credentials. In addition to being certified in multiple cultural measurement tools, she is a HeartMath® Certified Resilience Coach. She offers practical tips on how to create a more inclusive workplace on her daily Alexa Flash Briefing, The Inclusive Leadership CoachTM.
Susan is a #1 Bestselling Business Author. She has presented at conferences and on webinars for The Conference Board and Human Capital Institute. Her quotes and insights have appeared in articles in The New York Times and for publications by the Society of Human Resources Management (SHRM). She writes about Compassionate Diversity® and related topics on her blog, Beginning at daiOne.
How I use the HeartMath System
I use HeartMath to help build self-awareness and resilience, for individuals and as a part of my Compassionate Diversity® program. Both self-awareness and resilience are important skills while having difficult conversations and crossing cultural divides.